We do understand how anxious one could be waiting for the parcel to arrive, and for these two years and going forward, we always guarantee goods are sent off within 12-36 hours after payment confirmation, even on Saturdays and other public holidays when the Post Office is off – we never let it be held up in our hands and BEYOND THAT, we use couriers who are as diligent as us.
That’s why we make promise that goods arrive at your hands within 3-10 working days and how we hold this standard up.
It is so much more than just the exchange of goods and funds! We love to keep in touch with you all the time, with your permission!
Before and during purchase, if you have any concerns and questions, ask us, or leave a message. We are always responsive to your questions, and we make sure all your enquires be attended within 12 hours, regardless of weekends/public holidays.
During the delivery period, you will know when the parcel is sent off; you will have the tracking number; and whether or not you want to check it up yourself, we will do the work for you and we keep you notified all the way through!
After purchase, we do aftersales feedback collection as part of our procedure, but again, with your permission
Freedom of changing your mind
Yes, you can change your mind! Not just before we send it off, but also after you bought it!
A lot of our customers purchase these Goods as a gift for someone they love, sometimes as a surprise.
if you want to see prices in you own currency, simply choose from the currency dropdown box at the Bottom right of the page.
Also customers are welcome to pay in USD, EURO，GBP，AUDandCAD.
The Customs and duties: Customs duties and responsibilities are customer's. contact your local custom officer to check import taxes if you please, because it varies in different areas.
IF you have question,please contact us